The Role of ID Verification in the Customer Experience

Melissa UK Team | Uncategorized

For consumers looking for a smooth onboarding process, ID verification provides an easy to follow procedure meaning that an organisation can quickly establish a customer’s ID enabling a positive customer experience.

What is also equally important is that fact that ID verification generates consumer confidence which will also drive a positive customer experience.… Read More

The Crucial Role that Data plays in Banking

Melissa UK Team | Uncategorized

Regulation and technology are constantly being regarded as the key drivers in banking and although, they play a crucial role, it is data and the ability of big data that is really driving the industry.

In order for regulation and technology to reshape the banking industry, there is a need to firms to rethink their foundations and business models and structures which puts data at the core of the industry.… Read More