Online Fraud Lessons Learned In 2021

2021 has undoubtedly been a difficult year. As cities across the world went into lockdown mode, everything shifted online. We worked online from home, shopped online, banked online, and so on. As more and more people adopted a digital lifestyle, fraudsters evolved new ways to target them. They exploited the fear and uncertainty we felt as well as digital channels.…

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KYC & AML – The 3 Main Considerations for 2021

The continuing rise in digitalisation has led to businesses embracing digital operations. Online businesses saw an even bigger uplift during the pandemic as they enabled consumers to shop for their favourite brands, relatives to transfer money overseas and provided channels for consumers to communicate. The growth in online activity has meant an increase in fraud. This will shape how we…

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Identity: A two-way relationship between businesses and consumers

We have come a long way from filling cards with customer details, to outbound cold calling a list of numbers to upsell products (which tends to still happen). The rise of technology has uplifted the extensive use of digital databases & CRM systems, where many industries utilised this platform for better customer contact, service, and marketing to current and potential…

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Using Address Verification to Foil the Bad Guys

How an Accounts Payable Company used Data Verification Services to Ward off Transaction Fraud Fraud prevention relies heavily on how quickly and confidently an organization can determine the customer is who they say they are – a process that’s easier said than done. In fact, 84% of businesses have fallen victim to fraud. Implementing a process to identify your customer…

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