Identitätsprüfung im Finanzwesen – den Spagat zwischen Compliance und Customer Experience meistern

Melissa DE Team | 2022, Germany, Identitätsprüfung | , , ,

Banken und andere Finanzinstitute stehen vor der Herausforderung, gesetzliche Regularien und die Erwartungshaltung ihrer Kunden in Einklang zu bringen. Denn auf der einen Seite sind sie verpflichtet, strenge Vorschriften wie die EU-Geldwäscherichtlinie und die Datenschutzgrundverordnung (DSGVO) einzuhalten und Betrug vorzubeugen. Auf der anderen Seite erwarten Kunden eine optimale Customer Experience, die Komfort und Geschwindigkeit beinhaltet. Um beides zu verbinden, ist ein Spagat erforderlich.… Read More

The Importance Of KYC and AML Compliance in the APAC Region

Melissa AU Team | AML, KYC | , , , ,

$609 million -this is how much companies in the Asia-Pacific region were fined for not complying with KYC, AML and sanctions from 2008 to 2018. As regulators in the APAC region increase their focus on fighting financial crime, the importance of Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance has risen. India, Hong Kong, Singapore, the Philippines and Australia- everyone is cleaning up their act.… Read More

Melissa All-in-One Identity Verification to be Highlighted at FinTech Junction 2019

Melissa Team | eIDV, EIV, FinTech, Global ID Verification, Identity Resolution, News & Events | , , , , , , , , , , , ,

Solution Combats Fraud and Enables Compliance without Impacting Customer Experience

Melissa, a leading provider of global contact data quality and identity verification (IDV) solutions, will demonstrate its all-in-one cloud IDV and enrichment solution at FinTech Junction 2019. Operating in tandem with existing banking and payments software platforms, Melissa’s IDV technology seamlessly verifies identity using a global dataset of billions of records.… Read More

Why Melissa is Your Trusted Provider

Melissa Team | Uncategorized | , , , , , ,

The internet has become an essential tool for buying and selling products, supporting and contacting customers, and all-important know your customer or KYC compliance. All these crucial functions rely on basic sanity checking of customer data to prevent fraud, lost shipments, support anti-money laundering (AML) and keep data clean. To facilitate the speed of modern commerce, checking data input into web forms in ‘real time’ is best performed by using a Web API and sending a secure request to validate and correct addresses, check an identity, and confirm phone, email and other data reference checks.… Read More

How to Know Customers Are Who They Say They Are

Blog Administrator | Analyzing Data, Analyzing Data Quality, Customer Identities, Data Cleansing, Data Enhancement, Data Enrichment, Data Quality, Full Contact Authentication, Global ID Verification, Identity Resolution, Marketing, Personator | , , , , ,

In 2015 alone, 62% of companies were targets
of payment fraud. As customers increasingly conduct their financial affairs
online and via mobile devices, risk management and fraud prevention become more
and more difficult. So, how do you know customers are who they say they are?

Short of reaching through the computer,
tablet, or smartphone screen and verifying a customer with your own eyes, there
are a plethora of ways that help you better know your customer, manage risk,
and even prevent fraudulent transactions.

Age & National ID Verification

The first step to customer authentication is
to match a customer’s national ID (for example, their social security or
driver’s license numbers) and date of birth. Better authenticate a customer’s
ID documents and simplify compliance with any age restrictions or purchase
laws, while improving customer service at the same time. Instantly verify that
the customer purchasing your age-restricted goods is old enough to legally make
that purchase.

Name-Address Matching

The second step is to match name to address to
confirm the person buying your product or service isn’t giving you false
information. Personator leverages a comprehensive dataset containing billions
of records to confirm and match current names and addresses with the highest
degree of accuracy. Our powerful, real-time tools and services help you achieve
entity resolution and compliance, as well as better know your customer and
reduce, or even eliminate, the need for manual review.

Address Correction & Formatting

Next, you’ll want to add in what’s missing
from customer data entry, legacy systems, sales input, and anywhere else your
records come from. Add missing street suffixes, state/province/administrative
area info, and standardize addresses to specific country formats using Advanced
Address Correction (AAC) to verify that addresses are accurate and deliverable
to real locations.

Contact Data Validation

Validation concerns more than just a name or
address – it needs to look at all aspects of people data, from names and
addresses to phone numbers, email addresses, geocodes, IP locations,
demographics, and more. Determine that the given postal address for every
customer is deliverable, the email address exists, the name associated with a
mobile device and whether the phone number is active and callable, and the
given name is in a valid format. You can even trace customers with geocodes and
IP locators to manage risk and ensure compliance.

Melissa’s Personator® World Edition can
help meet all of these needs. Personator is a customizable web service that
fits all your ID verification process and risk management requirements. It can
help optimize onboarding and fraud detection in Ecommerce, AML Compliance,
Customer Due Diligence, Card Not Present, Know Your Customer (KYC), and
FinTech/RegTech arenas.

Try Personator free for 30 days to see how it
can transform your business’s safety and compliance.

Read more “How to Know Customers Are Who They Say They Are”