5 Ways Address Verification Helps Improve the E-commerce Customer Experience

As a customer, there’s nothing more frustrating than having to wait a week for your order and then to have it delivered to the wrong address! This isn’t great for the company either. You have to pay extra shipping charges and may just have lost a customer. E-commerce has changed the rules of competition and today to be the top…

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Future Proof Your Returns Process for the Festive Period & Beyond

eCommerce has become a widespread buying option for most of us, especially from the effects from COVID which has forced many to further adapt to the option of buying online and being our only channel of purchasing from our favourite brands. As everything around us becomes more digitalised, eCommerce has proven itself to be the way forward, but it comes…

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How to Maximise Trading During the Festive Season

The festive season is vastly creeping upon us, with Black Friday around the corner, retailers must turn their throughs to what will be their most profitable period – quarter 4. In normal circumstances during Black Friday and even Cyber Monday, we would see a barrage of sale hungry consumers rushing around the high street taking advantage of their favourite brick and…

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Adressvalidierung steigert die Rentabilität internationaler E-Commerce-Aktivitäten

Immer mehr Händler wagen den Sprung auf das internationale Parkett. Sie haben dafür ihre Online-Shops angepasst und Produktbeschreibungen entsprechend übersetzt. Damit eingehende Bestellungen die Empfänger auch rechtzeitig erreichen, sind korrekte Adressen unumgänglich. Mehr als 16 % aller Sendungen werden laut einer Studie der Deutschen Post unzustellbar durch die Welt geschickt oder kommen verspätet an, weil die Adressen falsch sind. Sie…

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PYMNTS October Tracker: Melissa on Email Verification Evolution

COVID-19 has changed the way consumers interact – i.e. preference for ecommerce and digital connection has skyrocketed and maintained its popularity even as storefronts begin to reopen. But unfortunately, fraudsters seem to continue to take advantage of this digital norm. How can email verification assist in fraud prevention initiatives while maintaining a seamless, easy onboarding experience for consumers? Download the…

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New Ecommerce ROI Calculator Shows How Much Bad Data Costs You

Ever wonder how much bad data is costing you? While ecommerce and retail sales are booming, bad shipping data can have a far-reaching impact on your bottom line – and it’s almost completely avoidable. Melissa has just released its latest resource to help retailers determine the true impact of bad customer data to their bottom line. All you have to…

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APAC E-Commerce Surges During Pandemic, Fraud Spikes Too

Ecommerce is probably the only sector that has seen growth amid the COVID-19 pandemic. We’re shopping for everything from groceries to clothes and appliances online. It’s not just millennials that are shopping online, even those who have never used a debit card to shop before are experimenting with online shopping. Salesforce Shopping Index suggests that digital e-com revenues saw a…

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[WEBINAR] The Importance of Knowing Your Customer

Ecommerce volume is soaring—and the holidays will drive demand even higher. It’s more important than ever before to understand your website’s audience and avoid the problems that come from inadequate order verification. In this webinar, we’ll draw from Digital Commerce 360 data and news reporting to discuss how retailers can avoid the problems that come from insufficient knowledge of their…

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Improving your eCommerce game during COVID-19

COVID-19 has put a halt to our economy. However, many sectors are improvising to survive during the pandemic to keep business flowing, or at least partly flowing. If you are reading this article you are probably aware of the current state our beloved retail industry that’s taking a massive blow; particularly negatively impacting on those that operate in the high…

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