Companies no longer compete just on prices and product features, but more importantly, on customer satisfaction rates. After all, there’s a limit to which you can lower prices and replicate product features such that they are no longer an USP.
Keeping your customers happy is the key to customer loyalty. When they feel like their voice is either not heard or needs not met, they quickly turn to competition.… Read More
Like viruses, poor-quality data can stay hidden until the damage is done. According to recent research, poor data quality can cost organizations an average of $15 million each year. The longer poor-quality data stays in your system, the higher the losses attributed to it.
Consider this example – a typographic error in entering customer records leads to Mr. Jones’s email address being noted as email@example.com… Read More
Melissa Clean Suite and Melissa Data Quality Suite earn top honors from leading business solutions user-based review website
Rancho Santa Margarita, CALIF – July 7, 2021 – Melissa, a leading provider of global data quality and address management solutions, today announced two of its products—Melissa Clean Suite and Melissa Data Quality Suite—have again been named “Leader” in the Grid Report for Data Quality | Summer 2021 on G2, the world’s leading business solutions review website.… Read More
Address accuracy is critical for companies that need to ensure shipments reach the right destination or to direct consumers to locations for pickup, drop-offs, repairs or other business reasons.
For companies using Microsoft Dynamics 365 (CRM) to store addresses (accounts, customers, contacts, etc.) without the Field Service app, there is no way to make sure addresses are accurate. Incomplete or incorrect addresses result in unnecessary and burdensome costs to a business when shipments are sent to the wrong location or returned to sender, and drivers waste time and fuel going to locations that don’t exist.… Read More
Data Quality Tool Brings Pristine Data to Dynamics CRM for Better Customer Experience and Omnichannel Marketing Success
Rancho Santa Margarita, CALIF – October 1, 2019 – Melissa, a leading provider of global address, name, email, phone, and identity verification solutions, today announced it will feature its Clean Suite toolset, optimized for Microsoft Dynamics CRM®, and data cleansing strategies at the CRMUG Summit, Booth 220, at the Gaylord Palms Resort in Kissimmee, FL, October 15-18, 2019.… Read More