The APAC Grocery Sector – Overcoming Delivery Challenges

Melissa AU Team | Australia, Retail | , , ,

From a box of blueberries to bake a cheesecake for dessert to everyday lentils and vegetables, a growing percentage of home cooks are getting their groceries home-delivered from e-commerce sites and apps. The APAC food and grocery sector was valued at $4,863 in 2020 and is expected to see a 6% CAGR by 2025.

Understanding The Impact Of Delayed Deliveries

The convenience of shopping online far outweighs having to pay a little extra for shipping.… Read More

Big Data In Retail: Common Benefits And 4 Real-Life Examples

Melissa IN Team | India, Retail | , , ,

From defining prices to forecasting demand and deciding what would be the best time to offer customers a discount, big data is revolutionizing the retail space. Did you know that product recommendation algorithms are responsible for 35% of Amazon’s sales? They’re not alone.

Both offline and online retailers are adopting data-first strategies to understand customer profiles, map their needs to products and devise marketing strategies that increase sales and profits.… Read More

Melissa Offers Tips to Help Online Retailers Keep Customers During COVID

Melissa Team | 2021, COVID, Customer Experience, Customers, Ecommerce, Press Release, Retail, Shoppers

Predicted post-pandemic spending wave presents opportunity to nurture relationships that deliver strong customer experience and long-term value

Rancho Santa Margarita, CALIF – April 28, 2021 – Melissa, a leading provider of global data quality and address management solutions, today shared its insight on smart customer retention activities for online retailers, helping them build long-term relationships with customers earned during the time of COVID. To ensure loyalty to the online brands that gained ground while brick and mortar options were unavailable, online retailers must be proactive and strategic in offering the support and services that continue to distinguish the customer experience. Read more “Melissa Offers Tips to Help Online Retailers Keep Customers During COVID”

Understanding The Cost Of Missed Deliveries To Shippers

Melissa IN Team | Retail | , , ,

Today, anything from a set of spoons and forks to a car can be bought and sold online. Though the products may vary, one fact remains constant – the responsibility of having the order delivered to the customer on time rests squarely on the shoulders of the retailer. Irrespective of whether there’s a delay in delivery because of traffic or because the customer forgot to mention the street name, missed deliveries are a frustrating and expensive affair.… Read More