COVID’s Impact On Online Shopping

Melissa IN Team | COVID, India | , , ,

Up to 2019, there were many people who considered ordering vegetables online or shopping for bathroom slippers from an e-commerce website to be a silly idea. All of that changed when countries around the world put their citizens in protective lockdowns.

Walking to a grocery store suddenly became a risky idea. As a result, ecommerce saw a sudden spike and even the naysayers were forced to change their habits.… Read More

Melissa Marks a Record 30 Billion Address Lookups in 2021

Melissa Team | 2022, Address Autocomplete, Address Check, Address Correction, Address Quality, Address Search, COVID, Lookups, Press Release | ,

Data quality provider expands global reach and recognition; helps marketers prioritize customer experience with address accuracy tools

Rancho Santa Margarita, CALIF – February 3, 2022 – Melissa, a leading provider of global data quality and address management solutions, today marked an unprecedented year of interest, growth, and expansion fueled in large part by the increased business focus on customer experience.… Read More

Melissa Stresses Increased Importance of Up-to-date Address Data in Light of New Work-from-home Realities

Melissa Team | 2021, Address Quality, COVID, NCOA, Personator, Press Release, USPS | , , ,

Move data provides insight into shifting patterns – influenced by the pandemic – that impact marketing tactics and business priorities

Rancho Santa Margarita, CALIF – June 30, 2021 – Melissa, a leading provider of global data quality and address management solutions, today advised increased focus on move updates to customer data, noting nearly 36 million address changes were processed by the USPS in 2020 alone.… Read More

Melissa gibt Online-Händlern Tipps, um während der Corona-Pandemie gewonnene Kunden zu halten

Melissa DE Team | 2021, COVID, Ecommerce, Germany, Presseberichte | ,

Prognostizierte Ausgabenwelle bietet Möglichkeit für nachhaltige Customer Experience

Köln. Melissa, ein führender Anbieter globaler Datenqualitäts- und Adressmanagementlösungen, hat heute Insights für intelligente Kundenbindungsaktivitäten veröffentlicht. Diese sollen Online-Händlern helfen, langfristige Beziehungen zu Kunden aufzubauen, die sie während COVID-19 gewonnen haben. Um deren Loyalität aufrecht zu erhalten, sind Händler gefordert, proaktiv und strategisch vorzugehen. Nur so können sie Support und Services anbieten, welche die Customer Experience auch weiterhin positiv beeinflussen. Read more “Melissa gibt Online-Händlern Tipps, um während der Corona-Pandemie gewonnene Kunden zu halten”

Melissa Offers Tips to Help Online Retailers Keep Customers During COVID

Melissa Team | 2021, COVID, Customer Experience, Customers, Ecommerce, Press Release, Retail, Shoppers

Predicted post-pandemic spending wave presents opportunity to nurture relationships that deliver strong customer experience and long-term value

Rancho Santa Margarita, CALIF – April 28, 2021 – Melissa, a leading provider of global data quality and address management solutions, today shared its insight on smart customer retention activities for online retailers, helping them build long-term relationships with customers earned during the time of COVID. To ensure loyalty to the online brands that gained ground while brick and mortar options were unavailable, online retailers must be proactive and strategic in offering the support and services that continue to distinguish the customer experience. Read more “Melissa Offers Tips to Help Online Retailers Keep Customers During COVID”