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To Our Very Own | Global Intelligence Blog

Written by Melissa Team | Oct 31, 2016 7:00:00 AM

To Our Very Own

 Melissa Data would like to recognize the hard work and
determination of three employees: Jesus Rojas, Paul Nelson, and Peter Handfield
for their recent accomplishments.

Jesus Rojas, Tech
Support Specialist
, has earned the Certification of Completion for Mail
Professional Fundamentals, Certification of Completion for Mail Professional Advanced,
a Certificate of Expertise for the level of Mail Professional, and a
Certificate of Expertise for Mail Professionals Advanced.

Paul Nelson, Tech
Support Supervisor
, has earned the Certification of Completion for Mail
Professional Fundamentals, Mail Professional Advanced, a Certificate of
Expertise for the level of Mail Professional, and a Certificate of Expertise
for Mail Professional Advanced.

Peter Handfield, Quality
Assurance Team Leader
, has earned the Certification of Completion for Mail
Professional Advanced as well as a Certificate of Expertise for Mail
Professional Advanced.

 

Jesus: I was referred
to Melissa Data by my cousins Carlos and Michael Nuñez. I have been with the
company for almost 3 years. With the years included at Melissa Data I have over
10 years of customer service experience under my belt. I like working with
people and assisting them with their data quality needs.
 

Paul: I was hired as a
tech support rep back in March of 2000 with a referral from a friend. Coming up
on 17 years with MD. I have over 27 years of customer service experience and
enjoy the challenges that come with managing technical support services with
the numerous products we develop.

Peter: I began my
career at Melissa Data in April 2004 in the Tech Support department. After one
year, I was promoted to Tech Support Supervisor. I transferred to QA in 2016
and became the Team Leader of the software division specializing in presort.
I’m also the product manager of Presort Object, Mailers+4, and Listware Online.
Altogether I’ve been with Melissa Data for more than ten years.

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All data goes bad (up to 25% per year), whether due to data entry errors or the simple fact that consumers change jobs, move, update email addresses, marry, etc. At Melissa, we help companies harness the value of their Big Data, legacy data, and people data (names, addresses, phone numbers, and emails) to drive insight, maintain data quality, and support global intelligence