Upcoming Update – Global Name Web Service

Melissa is preparing for the first major update to our Global Name Web Service in several years. With this update, we’re introducing a new ‘Country’ input field, new response output properties, and updated options. We believe these changes will provide increased accuracy for users of the service who process international data, and we encourage everyone to review these new items and plan to incorporate them into your application.

Is this new version backwards compatible?

Yes, the new version is backwards compatible. We have not removed or renamed any existing inputs or outputs. We’ve only added additional inputs and outputs as well as options. In some cases, existing options will be overridden by incorporated logic.

If this version is backwards compatible, why are you staging the roll-out?

In the past, we’ve seen some clients have issues with any change to our services, even backwards compatible ones like this one, particularly with Java applications. Out of an abundance of caution, we want to give everyone time to test and confirm, so there are no service interruptions for any clients.

Is SOAP being deprecated?

At this time, we will still be supporting the SOAP endpoint. However, the new features are not available in SOAP. We strongly discourage new development using SOAP, if you would like help in transitioning your application to another supported and recommended protocol like XML or JSON, please feel free to contact us.

Process and Timeline Update:

  1. Release of BETA version on new URL

We’ve released the latest BETA version of the service on these URLs:





  1. Clients will test and make sure this new service does not cause any issues with their application.
  2. On April 1, 2021, we will update the regular Global Name with this new version.
  3. On April 15, 2021, we will disable the BETA URL.



For more information on changes, please visit our Global Name Wiki.

TLS Deprecation

Melissa has also been in the process of deprecating Transport Layer Security (TLS) 1.0 and 1.1 for our web services, as they are no longer considered secure. Please review the most current information on our TLS Deprecation Schedule.

If you need assistance, please contact our technical support team at tech@melissa.com or 1-800-MELISSA (635-4772).

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