Product News and Updates

Advisory - Global Phone WS Maintenance | Melissa Product News and Updates

Written by Melissa Team | Dec 23, 2020 8:00:00 AM

Our Global Phone Web Service Premium mode will be undergoing emergency system maintenance on December 25th between noon and 2:00 pm EST. At this time, premium/live phone checks will be unavailable. The API will continue to run, however, phone numbers will be verified using express mode and will not return premium-level results.

Who are Affected:

Global Phone Web Service Premium Mode Users only

Maintenance Schedule:

December 25th between noon and 2:00 pm EST

Expected Behavior:

The Global Phone API will continue to be up and running. However, premium live phone checks will not be available during this time and the service will default to express mode. Phone verification results will return PS20 (Low Confidence) instead of PS22 (High Confidence) for premium users.