Melissa Team | |
By Rick Rover, senior vp of operations, Streamlite
When customers open their holiday purchases this year, most won’t think about the supply chains that produced and delivered their gifts. But, those of us in logistics know that the impact of efficient product flow and management–from manufacturing to delivery–is more important than ever during the holiday season.
The cost of satisfying an unhappy customer is far more expensive than the original product cost or associated shipping cost.… Read More