Centricity and Connections: Clearing the Air

Blog Administrator | Address Quality, Analyzing Data, Customer Centricity, Data Quality, Record Linkage | , , , ,

By David Loshin

There are opportunities for adjusting your strategy for customer centricity based on understanding the grouping relationships that bind individuals together (either tightly or loosely). And in the last post, we looked at some examples in which linking customer records into groups was straightforward when the values to be compared and weighted for similarity are exact matches.

Read More

What Can Health Care Teach Us About Data Quality?

Blog Administrator | Address Quality, Analyzing Data Quality, Data Management, Data Quality | , , , , , ,

By Elliot King

Data quality issues are more acute in health care than in perhaps any other industry sector. According to a seminal study by the Institute of Medicine, (IOM) preventable medical errors are responsible for nearly 100,000 deaths annually, making it the sixth leading cause of death in the United States.
Read More

Customer Centricity and Birds of a Feather

Blog Administrator | Address Quality, Analyzing Data, Analyzing Data Quality, Data Cleansing, Data Management, Data Quality, Data Quality Assessment | , , , ,

By David Loshin

Why do we care to establish physical locations for individuals? One reason should be patently obvious: in every interaction between a staff member from your company and customer, both parties are always physically located somewhere, and many business performance indicators are pinned to a location dimension, such as “sales,” “customer complaints,” or “product distribution” by region.
Read More

Just Grow Up

Blog Administrator | Address Quality, Analyzing Data Quality, Data Governance, Data Management, Data Quality | , , , , ,

By Elliot King

When it comes to data quality, so many companies need a change of attitude–or to put it bluntly, they just need to grow up. Too often, organizations approach data quality reactively, addressing their efforts to fixing what they discover as broken as quickly as possible.
Read More

Who is Who?

Blog Administrator | Address Quality, Analyzing Data Quality, Data Management, Data Quality | , , , , ,

By David Loshin

In my last post, I started to list the many different channels and contact identifiers that a single individual could use to interact with your business. What I neglected to delve into is the challenge of unique identification.
Read More