Data Quality in the Insurance Sector

The importance of Data Quality in the Insurance sector Data is becoming increasingly valuable in the technology age. There’s also a lot more of it available as consumers become more comfortable with sharing their personal information through their connected devices. However, data needs to be clean and accurate to add value to a business, and nowhere is this more important…

Continue Reading

Address Autocomplete for eCommerce: Logistics

Faster and More Efficient Deliveries Following the first part to this series Address Autocomplete for eCommerce: Better Conversion Rates, highlighting the aspects of a better UX experience for better conversion rates, we would now like to dive into the logistics element of this location intelligence solution, and the impacts it can have on a business. First and foremost, businesses that…

Continue Reading

Address Autocomplete for eCommerce: Better Conversion Rates

Better UX Experience for Better Conversion Rates - I’m sure to anyone reading this you would have experienced dropping off at the final stage of the checkout process, entering your details to the point of payment. Recent studies have shown that cart abandonment is still in the higher figures of 60 – 70%, furthermore nearly half those who abandon is…

Continue Reading

Age Verification and Beyond for Online Gambling

Online gambling today Online gambling or as the new phase given, now being called “gaming” has had an overtake approach to young adults. As we see that these addictive mobile apps are drawing “punters” in for their weekly or even daily fix of sports betting. A report shows that these savvy and quite addictive sports betting apps are taking control…

Continue Reading

Melissa UK nominated for the Anti-Fraud Solution Award

Melissa UK has been shortlisted to win the prestigious award of Anti-Fraud Solution of the year, held by the Payments Awards. We are very honoured to be shortlisted as finalists amongst our competition. Thank you to the panel at Payment Awards for including Melissa in the selection. The full list of finalists can be seen here The winner will be…

Continue Reading

Why delivering personalised communications is a must in financial services

Study after study highlights personalisation is what consumers increasingly expect from the brands they engage with. For example, research from Epsilon reveals that 80 per cent of consumers are more likely to do business with a company that offers personalised experiences. With online financial institutions that rises to 89 per cent, and for those banks with a physical high street…

Continue Reading

How can banks succeed in this new digital age?

Looking back over the first year of Open Banking, it’s only fairly recently that we have started to see the first signs of the innovation it promised in terms of improved services for customers in the digital age. For example, Barclays working with other banks to offer customers access to all their account information from rival banks within its core…

Continue Reading

Is now the time for one global ID verification data source?

It is an inescapable fact that for effective ID verification, and therefore KYC and AML compliance, financial services companies need to access to billions of records in real-time to ensure adequate checks are made while onboarding a new customer, and deliver that all-important smooth customer experience. The issue is, if you are a financial services organisation with a global reach…

Continue Reading

The Role of ID Verification in the Customer Experience

For consumers looking for a smooth onboarding process, ID verification provides an easy to follow procedure meaning that an organisation can quickly establish a customer’s ID enabling a positive customer experience. What is also equally important is that fact that ID verification generates consumer confidence which will also drive a positive customer experience. How so? The customer experience is related…

Continue Reading