Global Intelligence

A Quick Guide to Phone Verification

Written by Melissa Team | Dec 13, 2024 7:30:00 PM

Whether you’re marketing to a phone via a call or text, phone is still an important part of a marketing strategy. Make sure that your phone numbers are accurate and callable by verifying your phone number data, so you aren’t wasting time and resources on disconnected or wrong numbers, or sending SMS messages that won’t be delivered.

Melissa’s Global Phone Verification makes it easy to verify phone numbers singly or in batch. All you need is a phone number—even the country code is optional—and we can verify whether the number is live and callable. Even numbers with extra characters in it can be verified, such as ((858)[481]_9831.

Pro tip: While an international code is not required, adding one will give you the best speed and accuracy when running your number, in case there are similar or overlapping numbers in different countries.

Along with standardizing the phone number and giving it an international code, our phone verification service also provides the phone type (such as mobile or landline), carrier, and caller ID information. This gives you better customer insights and allows you to create better customer relationships. 

Our result codes give you specific information that Melissa has tied to the record. They highlight problems, red flags, statuses, and other important details related to the phone number. 

Pro tip: We have result codes for many different statuses, from registration on Do Not Call lists (PS18) to whether a phone number doesn’t exist in our system (PE01). Make sure you take advantage of all the result codes that are returned with your number. 

It’s easy to integrate our service into your webforms and websites. We offer support for 240+ countries and territories. 

Pro tip: Running multiple records will speed up your processes for maximum efficiency. Make sure to take advantage of our ability to run multiple batches at once!

To hear more insights on phone verification with an in-depth demo, check out Melissa’s 10 minute microwebinar on Global Phone Verification, hosted by SD Times, featuring John DeMatteo, a Solutions Engineer at Melissa.

You can view our entire 5 part microwebinar series with SD times now, where we also cover email, name, address and identity verification. 

Learn more about Melissa’s Global Phone Verification solution on our website, or call 1-800-MELISSA. Don’t forget to subscribe to our blog for everything related to data quality!